FAQs

1.Free Gifts?  Spend $250 and receive a free gift of your choice from these sets, subject to availability.  Once your shopping cart has $250 in it, add a gift and it will be free!  

2.CaDA Club.   Earn Reward Gift Cards and Free Shipping on your CaDA purchases.   Spend $125 and get free shipping across Canada, unfortunately not to the North.  Earn Reward Gift Cards when you buy CaDA sets.   Details here on the CaDA Club page.   Can not be combined with above offer.

2.How does the order ship?  Shipping is by Canada Post, Purolator and UPS.  Order size may be restricted for reasons of handling and shipping charges.  Calculated shipping charges at time of ordering can be higher than actual.  We refund excess shipping charges if they are more than 5 dollars from actual.  We reserve the right to choose shipping carrier used, most likely to get you the best price or enable signature requirement for expensive orders.

3.Pre-Order?  What's that about?  Select new sets released by COBI are available early for Pre-Order.  This guarantees you your set and comes with a $10 Gift Certificate.  Pre-Order allows us to know the demand for a new set, and therefore how many to stock.  Add the set and $10 gift certificate, enter the code and Gift Certificate becomes free.  One code per order.  Free soldier pack is not applicable if gift certificate issued.

4.Where can I find online instructions?  Manuals catalog \ cobi.eu

5.Missing Piece? For COBI, follow this link: Missing bricks \ Cobi.eu and let us know, perhaps we have a spare we can send you.  For other brands, let us know and we'll get to work, getting you the missing parts.

6.Can I have a paper catalogue?   Yes, we put one in with every order unless we are out of them.  If you would like more, let us know.  Online catalogues can be found here: Catalogs – Brick Army Canada

7.What's the return policy? Unfortunately, All sales are final.  If something is defective or missing, we will do our best to fix it.

If we have made a mistake, we will fix it. Your satisfaction is important to us.
You can always contact us at support@brickarmy.ca or (604) two two nine 0185